Originally Posted by
saraoutou
Same kind of trouble for me.
Booked a trip on DL.dumb with segments on AF metal.
FB E+ status recognized on DL (ecocomfort free inside US, rebate for intercontinental) but was asigned middle seats in the middle of the plane on first floor (2 flights are with "double decker") for my my CDG <-> US on AF metal.
Got in touch with AF twitter service could asigned me "uper deck seats" but did n't get "siège +"
On one flight was once able to get a siege + with KLM.com (but not an exit row one : impossible) but I am stuck to this seat as no otherone shows disponible ! (flight in march '14 !
)
For the other flight asked another time AF twitter service: the gal tried to assign me exit rows but said: I don't understand, I tried but anytime the system don't keep you in this seat...
But now that you told me 91A don't worth it... I 'll keep 92...
Note: the system never wanted to charge me only show unavailable...
Yes, I think this is more due to IT issues than anything else. DL and AF/KL systems don't communicate very well. I've had completely different seat assignments show for the same rez same flights on DL.dumb and Airfrance.us/KLM.com.
Not a big fan of the upper deck exit row on A380 because it's the only row that doesn't have the side bins that I love, but then again I'm not very tall so you may prefer the exit row for the legroom.