has anyone tried getting companion award via ever-more-userfriendly cx.com?
in the old days it was able to pick up my unticketed J-reservation and spits out companion availability

now I get "fares invalid" error (even with I-class booking, non-ticketed)

so do I need to call the Asiamiles, hold for 30min, speak to clueless philipinas, and get nothing done at the end?