A couple of days ago booked onto QF668 PER-ADL for my monthly torture. When I go to "View My Bookings" under Flight Segment rather than saying PER-ADL as it normally would it just says "Booking"

When I click "View / Change" it shows both flights as confirmed and the selected seats appear to have stuck.

However I have not recieved the email eTicket / Tax Invoice / Itinerary yet (usually arrives in my inbox within 5 minutes of a booking) and I can not generate one from the site. I have called the service centre twice now and they have said they will email me the invoice and I have not recieved it.

So my question simply is am I booked and paid of is it a loose "reservation" that has not been ticketed, and if it is the latter how do I push the ticketing through??

Cheers in advance for any advice.