Originally Posted by
LilAbner
If the child has a ticket # starting with 016 on this itin then perhaps the OP has a case, otherwise he needs to satisfy that requirement by purchasing the lap child a ticket.
Hmmm, so UA admitted there was an error with their recent $0 tickets purchased on the web. So think that pretty much confirms the web is not perfect. The OP originally did not know the rule about the infant ticket at 10% for international (do you know every rule for buying a ticket?). The OP stated they put in 3 passengers. It gave him a final price which they paid. Comes here after finding out the infant needs a ticket. Looks like the web has a problem with infant fares, especially on award international tickets on other carriers outside the USA. Says if it had been presented at the very beginning when booking would have paid. Thought everything was good. Now is hit with an $1800 bill after the fact. So if UA has to honor the $0 fare error why shouldn't they have to honor this? An error is an error and in this case he wasn't trying to take advantage of a glitch like the $0 fare. UA is trying to take advantage after a glitch and make him pay more money. And as others said in the $0 fare thread when is an error an obvious error?