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Thread: 24 Hour Airfare Cancellation Rules - Can they still charge a fee?
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Old Sep 16, 2013 | 4:49 pm
  #15  
croberts134
 
Join Date: Aug 2007
Location: HOU
Programs: AA EXP, UA 1K
Posts: 285
Originally Posted by cocaine
Funny, http://www.dot.gov/airconsumer/notic...ur-reservation says...


I don't see anywhere on their website anything about the 24-hour reservation requirement. At the same time when I read 14 CFR 259.6, it doesn't state anything about a requirement to include the 24-hour notice.
I found their wording on the 24 hour hold/cancel within 30 seconds on the site:

https://www.caymanairways.com/customer-service-plan

I don't think it's going to help your case, however, since they offer a 24 hour hold instead of a 24 hour cancellation. This excludes web bookings, but I also can't find anything in the DOT rules that says they can't do that.
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