Yep, that's one of the big goals of this "fare families" project. Hopefully as the kinks are ironed out, we'll continue to see the positive effects of this change. The Amtrak.com and Pricing departments are working hard on making this a success... the former experience where "E" bucket seats were forced on you, even if you wanted a refundable ticket, was not too user-friendly. A lot of business travelers are willing to pay for the increased flexibility (similar to the airline world)...

Anthony