FlyerTalk Forums - View Single Post - 24 Hour Airfare Cancellation Rules - Can they still charge a fee?
Old Sep 16, 2013 | 3:14 pm
  #11  
BilligCharlie
 
Join Date: Nov 2007
Location: OSH/ATW
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Posts: 258
http://www.gpo.gov/fdsys/pkg/FR-2011.../2011-9736.pdf

CFR 259.5(b)(4) , 76 Fed. Reg. 23110, 23166
(4) Allowing reservations to be held at
the quoted fare without payment, or
cancelled without penalty, for at least
twenty-four hours after the reservation
is made if the reservation is made one
week or more prior to a flight’s
departure;
I consider a "processing fee" or anything not allowing a full refund to be a penalty. I have a call in to a Cayman Airways "supervisor" who is supposed to call me back. Not holding my breath.
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