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Thread: Court Ruling: When is a deal too good to be true?
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Old Sep 16, 2013 | 11:05 am
  #14  
kasi
 
Join Date: Jan 2007
Location: Germany
Programs: LH HON, AMEX Plat, Avis Pres, Sixt Diamond, SPG Plat, Hilton G, Priority G, Hyatt Plat,Kempinski PC
Posts: 360
Originally Posted by TRAVELSIG
Quote:





Originally Posted by SMK77


Lufthansa lost a case in court against one of its HON Circle members last month.




Thanks for sharing.

The only strange part I find about this entire proceeding is that a supposed "best/premium" customer of Lufthansa which presumably what a HON circle member is- had to resort to a legal court action in order to resolve the situation. This doesn't sound like very good stakeholder management on part of Lufthansa from the few details I have here.
Well, according to Franz's management style every LH Staff who sucessfully scares away a HON gets a doubling of the annual bonus no matter what it costs.
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