FlyerTalk Forums - View Single Post - Lapchild fee not charged at booking - should UA honor booking? [Consolidated]
Old Sep 16, 2013, 11:00 am
  #18  
craz
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Join Date: Nov 1999
Posts: 24,153
Originally Posted by bandana1948
I did not slip up, as some commentators here have suggested.

All three passengers were clearly indicated at the time of booking. When I "view" the booking online, my child's name is indicated as a passenger with a seat assignment that says "In Adult's lap". Air Canada, the first carrier in this itinerary, has a record of my daughter in their system, but sees that no ticket has been issued to her.

United.com indicated on its website that the fares/fees etc. for ALL of the passengers would be indicated on the final page, just before I had to make payment.

I received a quote, and paid what it quoted. I had no reason to second guess United's quote, to contemplate even for a moment if it was a mistake, or feel the need to follow up with United.

My only experience traveling with my daughter has been on a domestic segment for which she did not need a ticket.

Some commentators seem to suggest it is my fault and not United's; that I ought to have known better; that it is not too late to fork out more money.

I respectfully disagree.
If the PNR shows 3 names but only 2 tkts were issued, theres the problem. I take it you dont have a passport for the lapchild since they are so young why would they need 1, of cause every person no matter how old needs their own PP, and each person needs their own tkt as well. And for certain Countrys that a Visa is needed you would also have to pay for a lapchilds Visa

If I were you Id try getting UA to honor it w/o paying but no way would I go to the mat on someting like this, since clearly only 2 tkts were issued and not 3. I wouldnt hold my breath on UA letting you buy w/o paying for the 3rd tkt, hope I wrong
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