FlyerTalk Forums - View Single Post - Booking process changes

Sep 16, 2013 | 7:42 am

#16

vatraveler

Join Date: Feb 2004

Location: NYC

Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond

Posts: 3,133

Quote:

Originally Posted by AGR Insider

The page is going to be updated today with more clarity, but here's the summary I got:

Value: fully refundable up to 24 hours prior to departure, after that it's 10% refund fee even after departure

Flexible: fully refundable at any point prior to or after departure - so they never have any fees

Saver: non-refundable, but the customer would get a eVoucher for the value

Thanks for the clarification. This is a little less painful, but you have to admit that the rollout was poor, at best. This is also counter to what amtrak.com says.

Value Fare

Value Fares are refundable after a 10% fee, making for an economical choice that also provides assurance. Or, you can choose to receive full credit in the form of an eVoucher for future Amtrak travel. The Value Fare is available on all trains and buses.

Last edited by vatraveler; Sep 16, 2013 at 7:57 am Reason: Added text from amtrak.com.

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