Originally Posted by
PHLviaUS
A question for
AGR Insider:
The website changes imply changes in the refund policies, and are ambiguous in how those policies are described. For example,
Amtrak says this about Value Fares for coach travel:
Then, on the same screen they say this:
Under the recent policy, these seats would be 100% refundable up to 24 hours in advance of travel, then refundable with a 10% penalty after that. Now, it seems to be either 100% refundable up to date of travel, or subject to a 10% penalty at all times.
So, which is it? Are Value Fares 100% refundable prior to departure, or are Value Fares subject to a 10% refund fee, or neither?
Thanks for posting this. I am very worried. I am afraid that "value" fare may not be fully refundable:
http://www.amtrak.com/servlet/Conten...=1237437856314
On this page, at least, they took out any statement about "value" fare being fully refundable.
I think the "flexible" fare is the old "A" bucket, the "saver" fare is the old "E" (or "F") bucket, and the "value" may be anything in between. I was able to get a full refund for a "D" bucket ticket just recently, but it seems like that's going away.
I am floored, to say the least.