Originally Posted by
BrianJ
Hi all,
I'm the travel manager for a company and book and manage flights for my company's staff. I received an evoucher from AA for a passenger I booked (the company extraa number is on the itinerary). He was heavily delayed and it was an apology evoucher. Well this guy got fired and as far as I know I couldn't send him the voucher even if I wanted to. But it is in his name. I booked and paid for the flight and it's my owned extraa account.
Can I use and manage this evoucher? What if I wanted to apply credit for myself? For a flight I wanted to fly on? What about other staff in my company? Who would be the best resource for me to talk to to see about using or applying this elsewhere? Again it's in his name not the company's but the associated itinerary has my extraa number and it was booked by me.
Any help or advice would be greatly appreciated. Thanks all!
I would call business extraa and explain YOU are the travel manager and also the employee was on company's business extraa number, company paid for ticket and voucher should be issued to company and not to employee.
Good Luck.