Yesterday I spent an hour and a half trying to purchase a simple domestic RT from delta.dumb. First of all, asking to see all 42 flights, including connections, rather than just the first page of twenty produced an error. I needed to depart very late in the day for the return and I know from experience that my preferred times are always ignored. Then I went through a bunch of exercises where either delta.dumb insisted on starting over, it claimed I had been inactive too long (hello, less than a minute before the next click), my connection timed out while loading a page, and then three or four loops where the price went up by about $200 when I tried to pay.

Fortunately a call got me to Chisholm, where the agent was able to book exactly what I had found at the correct price in only a few minutes, including getting me the seats I had been trying to pick. The repeated messages that the fare was wrong or had sold out apparently were errors too!