Originally Posted by
flyby747
Keyser & SuperFlyBoy,
Check-in cannot do an upsell, it is the ticketing desk that is capable of doing, provided there is availability.
Upgrade is something check-in staffs are able to but most airlines account revenue from ticketing and upgrades differently.
my bad, i guess i should have been more clear....i have been told there are no upsells at the ticketing desk at the airport, not the check-in staff....