FlyerTalk Forums - View Single Post - 36 hrs to go...and flight is already showing a delay?
Old Sep 14, 2013 | 10:24 am
  #18  
jamienbaker
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jul 2004
Posts: 4,804
Originally Posted by binman
It's fully automated process and when flights come into range, times will reflect "planned" integrations. At this stage it would be unwise to base any personal plans on such information.

At -24 hrs integrations will be changed manually by ops control to limit delays and improve stand and gate utilisation. Of course this may not be possible but in general long haul flights will be planned to depart on time, even if this means multiple changes and rolling issues towards flights at the end of the day.

On the day the operation it is dynamic and management of ops moves to T5 who control gates. They in turn will work closely with ops control( who have global view) to maximise punctuality and consequently customer service taking into account technical problems, rotational issues, weather restrictions, ATC problems, airport issues and all the other things that can and do #%€$¥## it up regularly.

I have lost count of how often my short haul flights have shown delays up to just about an hour before departure but are then scheduled to on time due aircraft charges.
Very helpful. I'll obviously not change plans until BA179 is underway so as to be able to reasonably predict delay.
jamienbaker is offline