Originally Posted by dj506

Melanie - May I suggest that you request wheelchair assistance? The C gates are at the far end of the United terminal. After exiting from the plane, you will need to walk to the middle of the C gate area and find the escalators down. Then walk on the moving sidewalks to the B gate area.

At the end of the tunnel linking B & C, you have two options:
As you near the end of the tunnel between Terminals B & C, you either have to go out into the baggage claim area and take an escalator up to ticketing, then look for the escalator that goes up to the train to other terminals. Take that escalator up, walk about 30 feet, take another escalator down to the train.

OR, you can go up the escalator at the end of the tunnel linking B&C, go around security to either end of the terminal, exit, and then walk to the middle to find that escalator to take you up to the trains to other terminals.

After finding the train, you need to ride it to Terminal 5. Then exit, down the escalator and to security. The line for security at Terminal 5 can get really long, so you can be standing for awhile.

Given the signage and the distances, I would really consider taking advantage of the wheelchair service just to be sure you get to where you are going since you will be on your own.

Either way - hope you have a great trip!