Originally Posted by
jennbar
I called today and was told that the department was not available on the weekends; however, processing can take 5-7 business days (although I've seen on here 24 turnarounds).
Due to the fact that I need it this weekend, I went ahead and submitted everything through email today! Hopefully they will get back to me by Monday and I can specify September 20th!
Anyone have any luck with challenge customer service during the weekends?
I was in the same boat, where I submitted during the weekend. Unfortunately, I too had to wait.
I was impatient and faxed in my proof of elite status over the weekend. GP had some trouble finding the fax and took a little bit of doing, but were able to promptly approve my challenge. This happened around mid July this year.