Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
I've had no problem getting a crib on request.
I would just indicate on the reservation a crib is needed in the room. Unless the hotel has run out of cribs, you'll receive on in the room.. no charge.
If you arrive and there is no crib.. simply contact housekeeping and one will be brought up to your room.