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Old Sep 12, 2013, 6:50 pm
  #5  
imapilotaz
 
Join Date: Aug 2006
Location: Dallas
Programs: AAdvantage EXP, IHG Spire, Marriott Gold, HHonors Gold, National Executive Elite
Posts: 1,523
Crisis averted... I contacted @AmericanAir while on my flight, and within 30 minutes they had contacted the club and secured my lost item and it is waiting for me to return tomorrow...

Seriously I couldnt ask for more. I was in an absolute panic on the flight and now I can relax and enjoy those warm nuts and not worry... THANK YOU SO MUCH AA!!!!

ETA: I joined Twitter for one reason, to contact AA in case of issue. I've contacted them twice, and both time its was immediate and fast responses. Seriously that alone will make me overlook so many "issues" with the airline down the line. I sure hope the EC (Executive Committee) of AA realize how important these guys and gals are and keep them around forever.
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