Originally Posted by
irishguy28
It sounds strange that you would go to another airline and presumably book one-way travel (perhaps it was reward travel?).
Strange for those of us who know the fare rules by heart for each fare code perhaps.
Perhaps OP was in a hurry, and saw there was a non-KL flight available first, and assumed that, like most forms of public transport, outbound and return are not co-dependent.
Originally Posted by
irishguy28
It's standard practice that tickets are cancelled once any sector is missed, and your actions show that you were resigned to having lost the outbound without even contacting the airline. I really don't think KLM will re-instate the ticket.
Worth a try though!
I suggest asking as nicely as you can and discussing your circumstances openly. The social media team on Facebook and Twitter are quite good. Also you could call one of their other offices in other countries, you can use Skype to make the telephone call cheaper, as suggested above.
Perhaps just ask as many KLM agents as you can find until one says yes!