What are my rights if a direct flight gets changed to one with a connection?
I would be very appreciative if I can get some advice regarding my rights with my situation. I have 3 Envoy seats from CLT to MAD for a non-stop round trip. I just received a "Route Change" notice. The major change involves a connection in PHL. I have never had this happen to me before where a direct flight changed to one with a connection.
Before I call US Airways tomorrow, I was hoping to understand my rights in this situation. Thank you in advance for your information.
Scott