Originally Posted by
lcag08
I know that simply changing dates/times doesn't trigger a ticket re-issue. What about the following situations?
1. Booked on an AA flight on BA metal, want to change to AA flight with AA metal
2. Booked on an AA 2-class (Y/F) transcontinental flight, want to change to a 3-class flight (DONE4; so First will need to move back to Business)
Changing dates/times doesn't trigger a fee, but it may trigger a re-issue, but so what? No harm in that, and it's often safer.
Originally Posted by
serfty
If it is simply a Date/Time, Carrier or class of service change, then the ticket can simply be 'revalidated' - no USD125 fee is assessable.
As far as AA goes, they appear to have a policy of re-issuing for each and every change rather than just revalidate. Not all one-world airlines do this.
It may depend on the AA rep and the specific flights that are being changed. IME, some AA reps prefer to always re-ticket to avoid any problems, while others will re-validate if AA flights are changed, but re-ticket if other carriers' flights are changed, to be sure the other carrier gets the automated message with updated ticket number.
AA recently (3 weeks ago) made date / time / flight # changes to a couple of xCIRC29SA tickets of mine - without reissuing (ie the ticket number remained the same after the change). This included the first segment.
Are you sure the ticket is valid for the new flights? If I were you, I'd look up the ticket number on refunds.aa.com and double-check each coupon to be sure it matches the PNR segment. Otherwise you won't be able to check-in until the ticket is re-issued, and downstream carriers may cancel your space on their flights.
IIRC, I think that it did change to "request" while confirmations were received from other airlines (LA in my case) and the ticket was re-issued. Now the re-issue happened with the date / time changes (specifically, not city changes) and I was not charged a re-issue fee. I thought it strange to issue new tickets for a simple change but the AA RTW agent said "this is what we do". It was all sorted in <24 hrs.
AA agents generally prefer to re-issue, especially when other carriers are involved, to avoid stranding you if the carrier thinks you're holding space without a ticket.
Originally Posted by
lcag08
A couple of calls to the RTW desk and everything has been resolved. For some reason the rep I made the date/time changes with (nb: no changes to the first segment or any of the routing) decided to re-issue the ticket.
Thankfully the reps last night were able to a) re-validate the ticket and therefore have the ticket updated without a re-issue and then b) (complete guess here as it was still showing as 'on request' after the re-validation) remove the flag to have the ticket re-issued, and therefore return the status to 'ticketed'.
Why "for some reason" and "thankfully?" Re-issuing the ticket makes sure everything is clean and tidy. (But still a good idea to check with non-Sabre carriers to be sure they have your updated e-ticket number and hence won't be canceling your space).
Originally Posted by
NDFan
Just be sure to keep checking the RJ segments, especially near to flight time.
There had been changes to my ex-KRT AONE4 prior to its start in April, but AA RTW insisted that ticket only need to be re-validated and not re-issued.
However, 24 hours prior to flight, RJ dropped my KRT-AMM-LHR flights because AA had not re-issued the ticket!
Exactly.
Originally Posted by
NA-Flyer
It is now one of the most expensive RTW fares after being the cheapest
I'm curious how often one gets sold now?