Originally Posted by
m0hamed
I have not had any strict capacity controls overruled for me. We choose our dates around when my PL agent said that the suite upgrade was available. In fact, we are going to Kauai because for 3 nights because we couldn't get a suite at the HR Waikiki immediately preceding our stay at the Andaz Maui.
Without opening the can of worms of different categories of Diamonds, my stays are almost all Park Hyatts at around the $300-$400 per night mark and Hyatt knows what you spend.
IIRC 1200+ rooms with less than 2% bookable on suite upgrades. A bit of play on my words, but the sheer small # of inventory available to me is capacity controlled (controlled by capacity).
How far did you book ahead?