Originally Posted by
remedy
Talked to a US Airways agent on the telephone last week to correct an incorrect Mileage Plus number on a US Airways reservation, and she advised me in a very confident manner that I would not be able to accrue United miles on US Airways flights after the end of this year. I asked her if she was sure, and she said that she was.
The people who have the most impact in how the court case plays out are almost definitely not answering the customer service lines.