FlyerTalk Forums - View Single Post - IHG bad customer service or am I about to overreact?
Old Sep 9, 2013 | 12:36 pm
  #7  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
Originally Posted by monchito
The way I thought it worked was they take 10k points off my total and I pay $70 a night instead of the full price. I could swear this is how I booked my stays in Australia.
You are simply mistaken as to the program.

If your family was to pay the $210, they can pay you. Or you can forget the whole thing.
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