FlyerTalk Forums - View Single Post - IHG bad customer service or am I about to overreact?
Old Sep 9, 2013 | 11:34 am
  #2  
mikew99
All eyes on you!
25 Years on Site
 
Join Date: Feb 1999
Location: San Jose, California, USA
Programs: AS Plat, UA MM, AA MM, IC Plat, Marriott Gold, Hilton Gold, Hyatt Globalist
Posts: 3,161
This is how the IHG Points & Cash option has worked for as long as I have known it. You buy partial points at a discounted price which are immediately redeemed for the room award.

I searched and found a thread which also points out the difference with SPG's Points & Cash option: Points and Cash: New reward nights options Master Thread
mikew99 is offline