Which property? Hilton London Canary Wharf
Room-type booked? Standard Double
Paid or Award? Paid
Upgrade - yes or no? Yes
Upgrade to King Hilton Executive showed in HHonors account the night before. Access to EL included and granted 2pm check-out without a problem.

Which property? DoubleTree London Westminster
Room-type booked: Queen Deluxe
Paid or Award?: Paid
Upgrade - yes or no: Yes
Upgraded to Executive King. Handwritten letter from manager left in room. Given late checkout. Breakfast served in downstairs restaurant. Was out all evening so did not get a chance to visit the EL.