Originally Posted by
londonienne
Just made a few purchases, but my account still says zero and I haven't gotten any emails from the airline confirming the purchase. Can anyone confirm what "instant" means in this case? I tried logging in and out of my account and there is still nothing. How long should it be before I get worried that my purchases aren't going to be credited?
If it works right, you should have received a confirmation email on the purchase and you will see the miles purchased in your Alaska account immediately.
I am having problem purchasing too. Their site keeps returning a message that my credit card has been declined. I tried to buy with a second card, the site again said my card was declined. I didn't received any miles. However, my credit card companies confirmed they DID NOT DECLINE the card. The transaction was approved. I'm worry too if they will officially charge my card for something that I have not received.