Originally Posted by
Stephenfranks
I have read a lot of trip reports, and it seems its a common theme that service is poor and food not great. I have no experience of course so can't comment either way...
It will have taken a long time (and card expenditure) to get the redemption, so I want it to be the best experience possible.
Are some routes better than others do you think? Ie is JFK guaranteed good service and food as its a popular route?
Bear in mind people are much more likely to complain on here than to rave about their great F experience - call it human nature or good old fashioned British moaning
Trust me, it would be madness not to go for it on the off chance that you have a bad crew. I just did a JFK-LHR in F with ridiculously great service, but you should consider that is a very short flight and NRT will give you a better chance to make the most of it!