Originally Posted by
RTWSTARALLIANCE
Let this be clear they have at least three Penthouse suites. We have been in two different ones in the Ewa tower and one in the Diamond Head tower. What was described earlier up thread was the standard "suite" upgrade given to Diamonds using their suite upgrade certs. It usually takes more of a relationship, spend and/or upgrade to get a Penthouse suite. This property is very good to Diamonds so it is a responsibility for all who frequent it to make sure reasonable expectations are put forth.
I knew the Parlor Suite was two rooms, what I didn't know was that they were a exact room types. Had one been a setup as a living room, and the other a bedroom than that would have sufficed, but unless you are a family with children, why would you want two identical rooms?
Pure speculation but I imagine the property is trying to differentiate between the Chase cc holders and genuine Diamond guests who spend big with Hyatt.
The Penthouse Suite we are in is entitled the`Āpuakēhau Penthouse Suite. It as one massive living room with flat screen TV and 2 balconies. There are 1.5 bathrooms, 1 bedroom with an additional balcony which has 2 sunbeds making visiting the pool unnecessary. There is also a kitchen with fridge, dishwasher, Nespresso and another coffee maker which grinds coffee beans.
We are incredibly impressed, and the hotel dealt with my issue promptly and to my satisfaction.