MSPeconomist

The nature of the information desk will largely depend on how FT regulars respond to posts. It should ideally be welcoming but not a dumbed down version of the information in other fora. People should be encouraged to learn how to use FT to get information and discouraged from taking the lazy path of never moving beyond the help desk to figure out how to find stuff on their own. I would hope that this is stressed in any "read this first" notices or sticky threads.