Originally Posted by rehoult

Unless you want my shoe so far up your ... you're chewing leather you better NOT call. Beyond that, what exactly do you expect a frontline call centre employee to know that isn't posted here?

I can forgive new participants for their eagerness, but you've got enough experience to know we'll get you the answers as quick as we can. The upgrades seem to be coming along, but between NordicDo and some vacations we're at capacity this week. We will get back to you, and the rest of the group, as soon as we have clarification. In the meantime, have a drink or 9.