Hi all, I'm new here and was wanted to ask you guys some questions before I spent a few hours on the phone.

In the winter, I'm planning on taking a trip to Chengdu, China. My family and I are a part of the Asiana Club and have just recently sent in our application in order to be a part of the Family Mileage Program. Regarding this, I have a few questions that I was hoping you guys could possibly answer. My hope was to essentially have part of the flights covered; essentially, my family falls right below 50k miles, which is what Asiana says is needed for an economy flight on a partner airline within 8000 miles. My hope was to use the accrued miles to get to Japan and then pay for a flight from Tokyo to Chengdu.

1. Previously, my family took a trip to Mexico on United, but forgot to put down our Asiana Club membership number. Is there a way to get those miles onto our Asiana Club?

2. For redeeming miles on Star Alliance flights, which forms do we print and submit? I also saw that Asiana mentioned on their website that award tickets could not be used on code share flights. So, if I had 50,000 miles (assuming I can still add the miles from the previously mentioned family trip to mexico) and wanted to redeem them on a round trip from Seattle to Narita, Japan on ANA, where United also flies that route, would I be able to do that?

Thanks.