Originally Posted by
San Gottardo
. . . . but is there really an airline with a global reach that does at least most of these things substantially better?
This was the point I was trying to make earlier in the thread. Going by what I read in other areas of FT, the answer is no.
I've not hung around here for too long, bit even in my short time there have been a few who were "never going to fly EK again" who have come quietly back.