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Thread: FIRST Elemis Spa negative feedback
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Old Sep 3, 2013 | 10:23 am
  #55  
dubbin
 
Join Date: Jan 2012
Location: London, UK
Programs: BA gold, *A gold, SPG silver, HHonors gold
Posts: 1,438
Originally Posted by bafan
On the contrary, on my last visit to the spa (and I have been very lucky in getting appointments to date) I was told that BA are expanding the service to include eyebrow threading and men's shaving, with refurbs of the spa areas - due to be implemented in the next few months.
Are they expanding the staffing levels and appointment availability, or just increasing the range of services that one can seldom actually access?
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