Originally Posted by
corporate-wage-slave
I'm Senator on LH and when I see some of the customer service whinges on the BA forum I sometimes wonder if they have ever flown on another airline outside of oneworld.
The problem originated in FRA with LHR so I am not sure what this has to do with BA customer service?
I am surprised no one asked for more details on the connection out of HKG? It appears to be on separate ticket? If so, aoyamaguy took the risk of making the connection! Everything else is goodwill!
ps Hope you got points for your spg stay!