Flight/Origin-Destination: YUL-YVR (AC1143)
Date: 2013-08-30
Cabin: Y

Pre departure
Was check in quick and efficient? N/A - Connection

Did you use priority security (if eligible) and if so, was it quick and efficient? N/A - Connection

Did you use the Maple Leaf lounge and if so, any feedback in regards to service, food and drinks? No, no time..

Was priority boarding offered (if applicable to your status) and efficient? Yes

If there was a delay, did the gate agent provide timely updates? N/A

Onboard - Y cabin:
Were the crew professional & well groomed? Yes.

If there was a delay, were you provided with timely updates? N/A

Was the IFE activated on the ground? Yes, though with the monitor in the arm rest I couldn't use it till after takeoff anyway...

Approximately how long after take off did it take for the first meal service/Onboard cafe to begin? 30 minutes

How was the quality of the meal/Onboard cafe? Ordered the J meal (beef). It was overcooked (like crunchy hard), and in a lot of liquid so the potatoes were kind of like soup. It was kinda disappointing.

Did the cabin crew offer water regularly throughout the flight? 3 water offers (2 with full beverage offerings).

Post departure
If you have checked baggage, did it arrive within reasonable period of time? N/A - carry-on only