FlyerTalk Forums - View Single Post - Is Hyatt sympathetic to refunding a non-refundable stay because of serious illness?
Old Aug 29, 2013 | 11:13 pm
  #24  
MikeFromTokyo
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Originally Posted by philemer
Thanks to those who shared their personal experiences with delays & cancellations. I think it's best for us to wait until a few days before travel & hope the low rate is still available. If not, I do have a refundable rez. at the reunion hotel so we won't have to sleep on the street. I will also look into travel ins. policies.
You could make a flexible booking at the Hyatt, and then continue to watch for lower rates closer to your stay dates.

I agree that you should not book a non-refundable reservation if you might need to cancel.
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