Originally Posted by
UAConcorde
Hi Folks,
I've recently been told by my doctor that I should not be flying until further notice. IT sucks considering I have about 10 reservations coming up in the next 2 months. These are all non refundable tickets ranging from 80 dollars to 300 dollars (def on the cheap side)
What can be done in my case? I've been told that I could cancel these ticket, use the credit later and pay 200/ticket change fee, then apply for a refund of the change fee. I was told by one agent that I would only get $150 back on each change fee yet another agent told me I would get the whole $200 back. It seems like a big risk as I have to cancel now and only when I rebook would I be able to use any value. I wonder if there is anyway just to get a ecert for the ticket value or a straight refund. What has your experiences been?
Thanks so much for the help!
Just as they said... you get hit for an "effective" $50 change fee per ticket. But you have to pony up $200 each time, AND request a refund for each. They'll keep a $50 processing fee. So the net back is $150.
With a lot of reservations, you may want to call in and see what they can do. I'll bet they won't give you one big ecert, as the $$ is valid only from 1 year form the ticketing date. But a sympathetic agent just may waive some or all of the change fees to avoid the $50 hit each time. 11pm PDT is a good time to get folks in Hawaii....