Originally Posted by
Kacee
Call and try again. If they will not clear the upgrade, have them redeposit the GPU to your account. Stay on the line while they do this and don't hang up until it shows in your account. Then either apply the GPU to your reservation online or call back to have it applied. Make sure there is still R space available before you do this!
I tried this a couple months ago, same situation - 3 different agents, none could/would cancel the UG