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Thread: Is Hyatt sympathetic to refunding a non-refundable stay because of serious illness?
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Old Aug 29, 2013 | 2:07 am
  #8  
LIH Prem
 
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Join Date: Nov 2000
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Originally Posted by philemer
Is it up to the hotel or corp. Hyatt?
The property.

If you think you might need to cancel, and it sounds like that's the exact situation, book a refundable rate.

-David
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