FlyerTalk Forums - View Single Post - Is Hyatt sympathetic to refunding a non-refundable stay because of serious illness?
Old Aug 28, 2013 | 11:23 pm
  #6  
DCann
 
Join Date: Jun 2012
Posts: 139
Originally Posted by philemer
We have a reunion to attend in Oct. and would rather stay at the GH than the reunion hotel (Residence Inn). The GH currently has a great non-refundable rate of $99 but my M-I-L, aged 95, is not in good health and it is possible we will have to cancel our trip.
I'm sorry to hear that your MIL is not in good health but it's good that she seems well enough to make the trip in October at this point if all things stay equal. I would recommend you consider trip insurance given the circumstances and that would cover your cancellation. The small expenditure is warranted given the possibility that she might not remain able to go.
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