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Thread: Is Hyatt sympathetic to refunding a non-refundable stay because of serious illness?
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Old Aug 28, 2013 | 10:14 pm
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philemer
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Originally Posted by joetro
Um that's why they offer those low rates ... Because you can't refund. If people abused this policy, these would disappear. You can't have it both ways.
I've read through this forum a lot and have found evidence of some folks being allowed to cancel for various reasons. I don't consider a "serious illness" as abuse.
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