I'm on my return flights. I had GPU's applied to Outbound and Return. Outbound upgraded at ticketing on the 1st flight and cleared later for the next leg.

My return was confirmed in R for the TLV-EWR at booking but the next flight was waitlisted based on the GPU since booking.

Tonight when I checked in the mobile app and online notes I'm waitlisted CPU on this flight which is below the GPU instrument applied.

Is this normal behavior - or is this something the phone agents could clear-up (i.e. without losing my confirmed BF upgrade that currently exists)?