Originally Posted by
golfmad
BA have stipulated that they will make at least one redemption ticket available in each cabin for each flight. If someone has evidence that this is not the case then this can be reported to the ASA or the OFT and appropriate action will be taken.
There will not be a specific law on the statute books that directly relates to the airline's frequent flyer programme.
In fact, BA has only stipulated that they will make an award seat available
each week, not for every flight and not for every cabin. The Terms & Conditions are very clear:
"As a minimum, British Airways makes some seats available for Reward bookings on all routes operated by British Airways on some flights in each direction for each week of operation throughout the year. The total number of seats available for Reward bookings will vary from route to route and from week to week depending on commercial demand. Reward bookings on an Airline Partner are subject to the availability determined by the Airline Partner. Members are advised to make Reward bookings well in advance of the date of travel however British Airways cannot guarantee that a Member will be able to make an Reward booking on any specific flight regardless of the time of booking."