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Thread: Upgrade Waitlist Worked Example
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Old Aug 27, 2013 | 9:28 am
  #69  
canadiancow
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Originally Posted by yvr76
There's a difference between being reported because an AC agent has told us that's how it works and our own experience. Many AC agents/concierges don't even know exactly how the upgrades work, because AC won't tell anyone.
It's been reported on FT as anecdotal evidence.

We should send someone undercover to AC to figure this out

I'm also pretty sure we have an FT member who works in the right department at AC to know exactly how it works, but I don't think (s)he would be willing to share anything about it
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