FlyerTalk Forums - View Single Post - While United Removes Information about Frequent Flyers for Flight Attendents ...
Old Aug 27, 2013, 8:08 am
  #13  
bldr1k
 
Join Date: Mar 2011
Location: Colorado
Programs: Lifetime UA 1K, Lifetime Hilton Diamond, Lifetime Marriott Bonvoy Titanium
Posts: 1,261
Marketing 101 says to recognize and appreciate your best customers.

It costs United NOTHING to have a flight attendant say thank you for being a 1K or GS member.

I was on a flight last week from ORD-DEN (in coach) and the flight attendant came with a business card with a thank you note from the Captain. Little things like this make you feel appreciated.

I do agree that everyone in first should be treated equally though - regardless of how you got there. But that doesn't mean they should say thank you for flying every week.
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