Many of us are not impressed by the new United but something that makes the least sense to me is that they have actually removed information about their frequent flyers (such as Million Miler status) from manifests.
Meanwhile Delta is providing their flight attendants with tools that reflect that it's 2013.
http://crankyflier.com/2013/08/27/de...elp-travelers/
Other airlines like Lufthansa also provide more information in their manifests to help their flight attendants with an idea who is flying with them for that flight.
I would really like to understand why United is choosing to display less information about people flying with them rather than more to their staff. Can someone enlighten me?