Originally Posted by
supatight80
Jeez...i have the same problem now too. Changed my AP booking to avoid CA transit in PVG. When i called TK for seat selection, they cant do it and has something to do with AP system and their system not 'in synch'. And theres some sort of technical issue.
Called AP and said will reissue new eticket but still waiting for email......will have to call again when they open...
God forbids i get stranded somewhere as carrier wouldnt recognize valid ticket
Call AE back pronto and have them re-issue the ticket ASAP. TK will drop the segment if no tix numbers are in within 48 hours.
TK is notorious for dropping segments if their flight is getting full in J.
Escalate it to supervisor if you have to. I do not take any cr**p from AE about we are busy & ticket will be re-issued.
I insist they issue it while I am on hold.
Once the ticket is re-issued , do not trust AE to send it to TK. Call TK, & have them give you the tix # & make sure it matches with the one emailed to you.