Originally Posted by
spin88
This comes at a time when both DL and AA (not to mention other airlines) are working to improve their product. Hard to see any improvement coming at UAL...
What do you call the J/C refurb over the last few years? AA's product improvements will take a while and many will be rolling the dice on whether they get a fully flat seat or not. On UA, they're ahead of the other (US) carrier, IMO.